Terms of Service

Last updated: December 5, 2025

These Terms of Service are provided for general information only and do not constitute legal advice. Please have a qualified lawyer review and adapt these Terms for your specific business, including any regulatory or consumer law requirements that apply to you.

These Terms of Service ("Terms") govern your use of the Laavy mobile application and related services (collectively, the "Service"). By creating an account, joining a shared space, or otherwise using Laavy, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use the Service.

"Laavy", "we", and "us" refer to the operator of the Laavy Service. "You" refers to the individual using the Service. When we say "relationship space" or "nest", we mean the private shared space you create or join with a partner, friends, or family.

You can contact us at support@laavy.com with any questions about these Terms.

1. Eligibility and Accounts

To use Laavy, you must:

  • Be at least 13 years old; and
  • Have the legal power to enter into a binding contract in your place of residence.

If you are between 13 and 17, you may only use the Service with the consent and supervision of a parent or legal guardian, who is responsible for your use of Laavy.

You agree to provide accurate information when you create an account and to keep your login details secure. You are responsible for all activity that occurs under your account. If you believe your account has been compromised, you should notify us immediately at support@laavy.com.

2. Relationship Spaces and Sharing

Laavy is built around private relationship spaces between you and people you trust (partners, friends, or family members).

  • When you create or join a space, the content in that space—such as check-ins, needs, appreciations, sensitive topics, repair flow entries, and memories—is shared with and visible to the other member(s) of that space.
  • You are responsible for what you choose to share. Be thoughtful about the information you include and who you invite.
  • We are not responsible for how other people in your space use or share the information you provide to them.

You may leave a space at any time. When you leave, the remaining member(s) may still see historical content that was created while you were part of the space, in line with our Privacy Policy.

3. Privacy

Our Privacy Policy explains how we collect, use, and protect your information when you use Laavy. By using the Service, you also agree to our Privacy Policy.

Please read it carefully. If you do not agree with the Privacy Policy, you must stop using the Service.

4. Acceptable Use

You may use Laavy only for personal, non-commercial purposes, and only in a lawful and respectful way. You agree that you will not:

  • Harass, bully, threaten, or abuse others.
  • Share content that is hateful, violent, discriminatory, or otherwise objectionable.
  • Share content that is illegal, infringes intellectual property rights, or violates privacy or publicity rights.
  • Upload or share sexually explicit content involving anyone without their clear, ongoing consent, or any content involving minors.
  • Encourage self-harm, suicide, or violence.
  • Use Laavy to store or transmit highly sensitive regulated data (such as full medical records, government ID numbers, or payment card numbers) beyond what the Service is designed for.
  • Attempt to probe, scan, or test the vulnerability of the Service or any related system.
  • Use any automated system or software (including bots, crawlers, or scrapers) to access the Service in a way that could harm, overload, or interfere with it.
  • Reverse engineer, decompile, or attempt to extract source code from the app except as permitted by law.
  • Use Laavy for any unlawful purpose or in violation of these Terms.

We may investigate and take appropriate action (including suspending or terminating your account) if we reasonably believe you are violating these rules or harming others.

5. Not a Therapy, Medical, or Emergency Service

Laavy is a relationship companion tool designed to help you stay in touch, share feelings, and organize daily life with people you care about.

Laavy is not:

  • A medical or mental health service.
  • Professional therapy, counseling, or legal advice.
  • A crisis or emergency service.

Nothing in Laavy is intended to be or should be taken as professional advice. Do not rely on Laavy in situations involving emergencies, risk of harm, or urgent need for help.

If you or someone else is in danger, experiencing a medical or mental health emergency, or considering self-harm, you should immediately contact local emergency services or a crisis hotline in your area.

6. Your Content and Rights You Grant to Laavy

You retain ownership of the content you share in Laavy.

By using the Service and uploading, posting, or otherwise making content available, you grant Laavy a limited, non-exclusive, worldwide, royalty-free license to host, store, process, display, and transmit that content as needed to:

  • Operate and provide the Service.
  • Maintain and improve the Service.
  • Protect the safety and security of the Service and its users.

This license is limited to the purposes above. We do not sell your content to advertisers.

You are responsible for the content you share and for ensuring that you have all necessary rights to share it. You represent and warrant that your content and use of Laavy comply with these Terms and all applicable laws.

We may remove or restrict access to content we reasonably believe violates these Terms or the law, or that may harm users or the Service.

7. Feedback

If you choose to provide ideas, suggestions, or feedback about Laavy ("Feedback"), you agree that we may use it without restriction or obligation to you, including to improve and develop the Service. You are not entitled to any compensation for Feedback.

8. Third-Party Services

Laavy may interact with or depend on third-party services, such as:

  • App stores (for downloading and updating the app).
  • Sign-in providers (such as Apple or Google, if you choose to use them).
  • Push notification services and platform providers.

Those third parties may have their own terms and privacy policies. Your use of those services is governed by their terms, not these Terms, and we are not responsible for them.

9. Fees and Changes to the Service

At the time of these Terms, Laavy may be offered without charge. We reserve the right to introduce paid features or subscription plans in the future.

If we introduce fees, we will clearly describe them and may ask you to accept additional or updated terms. If you do not agree to the changes, you may stop using the paid features or close your account.

We may change or discontinue parts of the Service at any time, including by adding or removing features, in order to improve Laavy, respond to user needs, or comply with legal requirements.

10. Termination and Suspension

You may stop using Laavy at any time and may be able to delete your account from within the app.

We may suspend or terminate your access to the Service, or to specific features, if we reasonably believe that:

  • You have violated these Terms or our Privacy Policy;
  • Your use of the Service creates risk or possible legal exposure for us or others; or
  • We are required to do so by law.

Where appropriate and permitted by law, we will try to give you notice before suspending or terminating your access.

Upon termination, your right to use the Service will end. Certain sections of these Terms that by their nature should survive termination (such as limitations of liability and dispute terms) will continue to apply.

11. Disclaimers

The Service is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that it will meet your expectations or improve any particular relationship outcome.

12. Limitation of Liability

To the fullest extent permitted by law, in no event will Laavy or its owners, officers, employees, or affiliates be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages; or
  • Any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses,

arising out of or in connection with your use of (or inability to use) the Service.

To the extent permitted by law, our total liability for any claims arising out of or relating to the Service or these Terms will be limited to the greater of (a) the amount you paid us for the Service in the 12 months before the claim arose, if any, or (b) one hundred U.S. dollars (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages or implied warranties, so some of the above limitations may not apply to you. In those cases, our liability will be limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Laavy and its owners, officers, employees, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal and accounting fees) arising out of or related to:

  • Your use of or access to the Service;
  • Your violation of these Terms;
  • Your content and how you use or share it; or
  • Your violation of any rights of another person or entity.

We may assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

14. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them or the Service will be governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-law rules.

You and Laavy agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Virginia, USA, for the resolution of any disputes arising out of or relating to these Terms or the Service, except where applicable law provides you with additional rights or protections.

Nothing in this section limits any mandatory rights you may have under the law of your country of residence.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will take appropriate steps to notify you, such as by updating the "Last updated" date at the top of these Terms, posting a notice in the app, or sending an email.

If you continue to use the Service after the updated Terms become effective, you agree to be bound by the updated Terms. If you do not agree, you must stop using the Service.

16. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Laavy regarding the Service.
  • Severability. If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in full force and effect.
  • No waiver. Our failure to enforce any provision of these Terms does not waive our right to enforce it later.
  • Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.

17. Contact Us

If you have questions about these Terms or the Service, please contact us at:

  • Email: support@laavy.com